Terms of Service
Last updated: October 4, 2025
1. Agreement to Terms
By accessing or using the services of JMO Marketing Limited ("we", "our", "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Company Details:
JMO Marketing Limited, Company No. 16441024
Registered office: 100 Burns Avenue, Feltham, England, TW14 9LY
2. Services
JMO Marketing provides digital marketing services including but not limited to: paid social advertising, paid search advertising, creative production, landing page development, and analytics setup.
Specific services, deliverables, timelines, and fees are outlined in individual client agreements or statements of work.
3. Client Obligations
As a client, you agree to:
- Provide timely access to necessary accounts, assets, and information
- Provide accurate information about your business and marketing goals
- Review and approve deliverables in a timely manner
- Pay all fees on time as outlined in your agreement
- Comply with all applicable laws, including advertising standards (ASA)
- Ensure you have rights to all materials you provide to us
4. Payment Terms
- Fees are as agreed in your client agreement or statement of work
- Invoices are typically issued monthly in advance
- Payment is due within 14 days of invoice date unless otherwise agreed
- Late payments may incur interest at 8% above Bank of England base rate
- We reserve the right to suspend services for non-payment
Note: Our fees are separate from media spend (ad budgets). You are responsible for paying advertising platforms directly or reimbursing us promptly.
5. Contract Term and Termination
Unless otherwise specified, our contracts are on rolling 30-day terms. Either party may terminate with 30 days' written notice.
Upon termination:
- You must pay for all services rendered up to the termination date
- We will provide reasonable handover of accounts and assets
- Work in progress may be billed pro-rata
6. Intellectual Property
Your Materials: You retain all rights to materials you provide to us. You grant us a license to use these materials solely to provide our services.
Our Work Product: Upon full payment, you own the deliverables we create for you (e.g., ad creative, landing pages). We retain the right to showcase this work in our portfolio unless you request otherwise.
Our IP: Our methodologies, strategies, tools, and templates remain our intellectual property.
7. Confidentiality
Both parties agree to keep confidential information private. This includes business strategies, customer data, financial information, and proprietary processes. This obligation survives termination of our agreement.
8. No Guarantees
While we strive for excellent results, digital marketing involves variables beyond our control. We do not guarantee specific outcomes (e.g., sales, leads, ROAS) unless explicitly stated in a performance-based agreement.
Results depend on factors including product-market fit, pricing, creative quality, competition, and platform algorithms.
9. Limitation of Liability
To the fullest extent permitted by law:
- Our liability is limited to the fees paid to us in the 12 months prior to the claim
- We are not liable for indirect, consequential, or special damages
- We are not responsible for actions or policies of third-party platforms (Google, Meta, etc.)
Nothing in these terms excludes liability for death/personal injury, fraud, or other matters that cannot be excluded by law.
10. Third-Party Platforms
We work with third-party platforms (Google, Meta, TikTok, etc.) that have their own terms and policies. You must comply with these platform requirements. We are not responsible for platform policy changes, account suspensions, or billing issues.
11. Indemnification
You agree to indemnify and hold us harmless from claims arising from:
- Your breach of these terms
- Your violation of any law or third-party rights
- Materials you provide to us that infringe intellectual property or are unlawful
12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated to active clients. Continued use of our services after changes constitutes acceptance.
14. Entire Agreement
These Terms, together with any client agreement or statement of work, constitute the entire agreement between you and JMO Marketing Limited.
15. Contact
For questions about these Terms, contact us:
Email: hello@jmomarketing.co.uk
Address: JMO Marketing Limited, 100 Burns Avenue, Feltham, England, TW14 9LY
Company Number: 16441024